Monday, November 17, 2014

Intern Michella Goes to DWD!

I have been crazy busy the last two weeks working with the Indiana Department of Workforce Development (DWD). During my time with DWD I had the opportunity to help them develop candidate skill surveys (eScreens) via SurveyMonkey for eight different positions at 28 different WorkOne locations. If I am doing my math correctly, that is 244 personalized eScreen surveys! It was crazy but very important for their improved turnover retention.  The eScreen surveys help them find stronger candidates, which in turn should drastically reduces turnover.

I began this project by evaluating the feedback of the sample surveys from the various office managers. I created a location specific spreadsheet and an overall feedback spreadsheet to help track the suggested changes. I then partnered with the DWD Recruitment Consultant to determine which feedback should be implemented into the surveys. Once we had a standard survey completed and ready to go, I then had to reach out to each manager and see if their location had specific information that might be different than the standard survey.  When I received their responses, I created links for site specific eScreens and an additional link so the manger could access the applicants’ answers. By the end of the two weeks, I had created 244 eScreens and 448 links! Whew!

I enjoyed my time in the HR office at DWD. The three amazing women who work in that office are an incredible team. They get along so well and genuinely enjoy working together. I also got to be a fly on the wall and witness so much of what they do on a day to day basis. My time with them was invaluable and I am so glad I was able to help them streamline their recruiting process.

When I started my internship seven weeks ago I had no idea how many people I would meet and how much I would learn. It has been an amazing experience and I cannot wait to meet and work with the Department of Child Services for my next two weeks!

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