After my rotation with the Indiana
State Department of Health, where I witnessed and learned the daily operations
of a human resources department, I began working with small field operations,
which handles human resources issues for departments that have centralized. As
my fellow intern has previously stated, the strategic centralization effort by
the State of Indiana has transformed the way departments perform HR functions.
The efficiency is truly remarkable. During my previous blog, I conveyed that
one of the most useful skills I have developed during my time with the State
was my ability to multitask. This proved to be useful in the next area of my
rotation. Working in Small Field Operations at the State of Indiana requires
making a sincere effort everyday prioritizing tasks and balancing interests.
Although this department is fast-paced and innovative, I felt very comfortable
asking my mentors questions or for clarification at any time, and learned a
tremendous amount.
Staying with the theme of
innovation and improvement, my next project involved utilizing a previously
foreign aspect of our HRIS, in order to progress our ability to appraise our
employees. After compiling extensive position data into a database, and testing
different approval paths based on organizational structure, a strategy was
developed in order to introduce the software to multiple agencies.
Each generalist in small field
operations has several agencies that he/she performs services on behalf of. It
was remarkable to see the balance that had to be displayed in order to
satisfactorily manage all interested parties. This also gave me an insight as
to how recruiting and other human resources strategies are modified and
personalized to fit each department’s needs.
My rotation in small field
operations clarified my career goals, as I now know I want to seek a career as
an HR generalist, rather than a specialist. Managing different interests
requires prioritization and planning while organizing multiple projects.
Furthermore, every day is different than the previous one. In my mind, the
prospect of coming to work everyday, not knowing what to expect, is truly
exciting.
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