I had the pleasure of
spending the last two weeks learning with the HR ladies of the Indiana
Department of Workforce Development (DWD). While I was in DWD, I worked with
their recruiter to put together a toolkit for the hiring managers in the
WorkOne field offices. WorkOne centers are a huge part of DWD’s system and are
facilities that try to get unemployed or underemployed people back into the
workforce. They help people seek jobs, get information for learning
opportunities, get the right skills they need for a new career, and help them
file their unemployment. While I was with DWD I had the opportunity to visit
one of the busiest WorkOne centers in the state. We went to get a better understanding
of the job duties and skills needed for the positions within the facilities.
The information that we received will be used to develop better job
descriptions for the positions, as well as help in the creation of interview
questions to assist hiring managers with their hiring process to ensure they
are hiring the right person for each position.
These new job descriptions
and interview questions are going to be put in the new toolkit I have been
working on for the hiring managers. The managers are going to be able to use
the toolkit to help them through each step of the hiring process. There is
information in there from how to submit a request for a new position, to
reference checking, to interviewing information. This toolkit should hopefully
alleviate quite a few questions that the managers have when hiring new
employees.
Working with DWD has been a
wonderful learning experience for me. I never realized just how much work went
into hiring a new employee. Thanks to the wonderful HR staff in DWD and their
recruiter, I now feel that I have many tools that I can take with me when I
enter the HR world. I’m excited to get back to SPD for my
next two weeks. Among other things, I will be job shadowing benefits,
compensation, and employee relations. This should be very interesting!